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Join Our Team

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AGENCY HISTORY

In 2022, Journey to Discover Travel was founded by Kim York with a clear vision: to revolutionize the travel industry by prioritizing the value of the guest and advisor planning experience over the bottom line. Drawing from her background as a former Walt Disney World Cast Member, where she met her husband of 20 years, Kim aimed to emulate the excellence in business discernment and superior guest service exhibited by the Walt Disney Company.

Kim's passion for providing unparalleled travel experiences led her to prioritize partnerships with the best travel suppliers, ensuring that her clients received nothing but the highest quality service. Recognizing the importance of empowering her team of travel advisors, Kim sought to create an environment where they could thrive while setting healthy boundaries in their business practices. This included the flexibility to set office hours, charge professional fees, specialize in certain destinations or suppliers, and establish minimum spend requirements to achieve individual business goals.

At Journey to Discover Travel, Disney Destinations hold a special place as some of our most trusted recommendations to clients, reflecting our commitment to delivering exceptional experiences that rival the magic of Disney itself. With a focus on excellence, integrity, and personalized service, Journey to Discover Travel continues to set high standards in the travel industry, guided by Kim's unwavering dedication to creating unforgettable memories for every client.

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Mission

Our mission at Journey to Discover Travel is to passionately pursue our vision of becoming the trusted experts in family travel, while upholding the values of care, excellence, and collaboration at every turn. To achieve this, we are committed to implementing a strategic approach that prioritizes activities and initiatives that directly contribute to achieving our vision and goals and focuses our efforts on measurable results. We aim to be an advisor-focused agency, placing our travel advisors at the forefront of every decision, while remaining deeply committed to being a client-driven company, prioritizing the needs and preferences of our clients within our capacity. By providing our team of dedicated travel advisors with the necessary tools, support, and ongoing development, we empower them to deliver unparalleled service and expertise to our clients. Through strategic partnerships and continuous evaluation of our processes, we ensure consistency and reliability in all aspects of our operations, fostering trust and loyalty among our clients and preferred travel suppliers alike. We strive to create value in our agency through a relentless pursuit of innovation and excellence, driven by our shared commitment to exceeding expectations and creating unforgettable travel experiences for every family we serve.

Vision

At Journey to Discover Travel, our vision is to become a respected authority in family travel, distinguished by our firm commitment to excellence and genuine care for our clients' vacations, treating each journey as if it were for our own beloved family members. We aspire to foster an environment of abundance and collaboration within our organization, empowering independent contractors with the resources and support they need to realize their professional and personal aspirations. Through our faithful dedication to reliability and consistency, we aim to cultivate enduring partnerships with our preferred travel suppliers, ensuring seamless and unparalleled experiences for our clients. Together, we envision a future where every family adventure is infused with joy, ease, and unforgettable moments, as we guide and inspire travelers on their path to discovery and connection.

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Culture

At Journey to Discover Travel, our agency culture is deeply rooted in a people-centered approach that honors the unique brilliance bestowed upon each team member by God. We believe that every individual possesses their own special talents and gifts, and we are committed to fostering an environment where these talents are recognized, celebrated, and encouraged to shine brightly.

 

Our culture revolves around the idea that we are all interconnected, each contributing our own light to illuminate the path forward. We believe in lifting each other up and supporting one another on our respective journeys, rather than diminishing someone else's light to make our own shine brighter. We understand that when we come together as a team, each bringing our own unique strengths and perspectives to the table, we are capable of achieving extraordinary things.

 

Collaboration is at the heart of our culture, as we believe that we are stronger together than we could ever be alone. We encourage open communication, trust, and mutual respect among team members, creating a supportive environment where everyone feels empowered to share their ideas, take risks, and express themselves authentically.

 

We also recognize the importance of personal and professional growth, and we are committed to helping each other reach our full potential. We provide opportunities for learning, development, and mentorship, allowing each team member to continually evolve and thrive in their role.

 

Above all, our culture is guided by a spirit of love, kindness, and compassion. We believe in treating each other with empathy and understanding, and we strive to create a workplace where everyone feels valued, heard, and appreciated.

 

Through our people-centered approach, we aim to create an inclusive and uplifting culture where every team member can shine their brightest light and make a meaningful impact on the world.

Journey to Discover Travel is seeking a passionate and experienced Travel Advisors specializing in family travel experiences. As a Family Travel Advisor, you will be responsible for designing and planning unforgettable vacations tailored to the unique needs and preferences of our clients.

Our Ideal Travel Advisor Is:

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Well-Traveled

Extensive personal travel experience to one or more of the destinations our agency sells. Extensive means at least 4 times in the last 8 years, Bonus if you’ve traveled recently to more than one Disney destination.

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Organized

Detail-oriented with strong organizational and time management abilities.

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Business Minded

Whether part-time or full-time, we are not seeking hobbyists. We are looking for someone able to devote 20+ hours a week.

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Experienced in Customer Service

Strong customer service skills with the ability to build rapport and trust with clients

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Tech Savvy

Proficiency in using travel booking systems and Google Workspace

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Ability to Travel

Committed to and able to travel at least once per year

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An Effective Communicator

Excellent communication skills, both written and verbal.

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Self Motivated

Ability to work independently and as part of a team in a fast-paced, deadline-driven environment.

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Committed to Learning

Continuous training is an essential part of being a travel professional.

Why partner with Journey to Discover Travel?

  • Positive and highly supportive team atmosphere

  • Regular and reliable communication with agency

  • Generous commission splits and timely commission payments via direct deposit

  • Regular virtual agency meetings

  • Self Paced Onboarding Program delivered by the agency

  • Access to supplier training and other professional development opportunities

  • Access to resources to help operate your business 

  • Opportunity to earn discounts on personal travel (based upon sales and eligibility)

  • About Me page on agency website

  • Sales achievement programs

  • And more!

Ready to Join Our Team?

If you can see yourself apart of our team, we invite you to fill out our interest form. 

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